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Your terms and conditions of use
All purchases made in our web area by the customer, will be subject to the General Conditions of Purchase set out in this document.
The order placed by the Customer implies his agreement and acceptance of these General Conditions of Purchase.
All information contained in the web pages of www.toldosonline.es may be changed by Toldos Online at any time and without notice. Although Toldos Online has tried to reflect the tones of the canvases of the most reliable way possible, the tone of the colors of all the canvases shown in our web zone, can vary depending on the monitor with which they are visualized, reason why it can create false expectations with respect to the real tones. For this reason the company will not be responsible nor will admit returns of the canvases for this reason.
Except for typographical error or omission, the prices and the characteristics of the articles are perfectly reflected in the web zone, Toldos Online
Toldos Online reserves the right to make, at any time, changes in the information contained in its website, as well as to suspend access at any time and without notice.
Regarding taxes, in addition to those applied in the sale, the customs systems of each country will apply the corresponding tax charges so that, the costs of customs clearance and import taxes are NOT included in the price of the item or in the shipping costs.
As for the content of this document, it is understood that the Customer has read it, and has perfectly understood all the General Conditions of Purchase, and freely accepts each and every one of them.
The Customer affirms that the personal data, as well as the payment and shipping data provided to Toldos Online are real and reliable. In the event that Toldos Online found that any or all of these data are false, the purchase will be automatically void and the Customer may not claim any refund regarding the costs of processing.
Also Toldos Online reserves the right to withhold an order pending any information needed from the customer. In such a case the delivery time will be delayed in relation to the time taken by the customer to answer.
Toldos Online will issue the corresponding invoice for the products purchased and will be sent to the customer via e-mail so that later and if desired, you can print it, provided that the customer provides your NIF.
In the event that any refund of charge made on credit card whose cause of return was not for reasons directly attributable to Toldos Online the Customer shall bear all those expenses incurred both bank fees, such as collection management or any other.
In any case Toldos Online always reserves the right to refuse an order At the time of payment by bank transfer is important to indicate in the concept, the order number to be assigned, also including if possible your name and surname. You must make the deposit or transfer within 2 days after the order confirmation date. Otherwise your order will be void.
The payment of the amount of the purchase must be received by Toldos Online free of bank commissions or other expenses derived from the transaction. The customer can select any of the following payment methods to pay for purchases:
Bank transfers
Payments through Bizum
PAY-PAL payments
ELECTRONIC INVOICE
1.- The customer will be able to download the invoice of the purchase in his customer space in PDF format. However, the customer can request the sending of the same in paper format by ordinary mail, by sending an email to the address info@toldosonline.es , without incurring an extra cost for such a request.
Shipping and delivery times
The delivery time, will begin to count from the date we receive notification of payment of the item or items, until the date the order is received at the destination address. This term, and as a guideline does not usually exceed 5 days for accessories, and 15 working days for ready-made awnings.
As we have exposed previously these terms are always orientative, exempting Toldos Online of any responsibility derived in the case that these did not come to be fulfilled, due to problems of the transport or to causes foreign to the company.
2 .- Similarly, any delay in receiving an order, can never justify the cancellation of the same or the request for compensation by the Customer or third parties.
3 .- The indicative periods indicated for the delivery of products to the customer will always begin to count from the receipt by Toldos Onlinede actual confirmation of payment of the total amounts of the purchase, so that until that time will not begin to manage the order.
4.- Any penalty clause for delay introduced by the Customer in his order is void upon acceptance of this purchase contract. The customer will have 24 hours to check the integrity of all the components of the product as well as to verify that it includes all the accessories indicated in the characteristics of the article. After that time no claim will be valid with respect to the integrity and content of the product.
5 .- The customer will be notified by E-mail once your order is placed in the hands of the transport company.
6 .- Likewise, in cases where a merchandise whose dimensions, prevent a comfortable transport or loading of the same, to the door of the Customer, this will be delivered at street level.
7.- In relation to shipments to the Canary Islands, Ceuta and Melilla, consult with the possibility of shipping.
8 .- The Customer will be responsible, unless otherwise stipulated between the parties, transportation costs, telephone, mail, management and others arising from returns or complaints during the warranty period.
9.- In any case, Toldos Online reserves the right not to accept the return of a product depending on the state in which it is returned.
10.- The customer must respect the purchase agreement once the order is accepted, with the timely payment of the agreed price. The non-receipt of the order by the customer at the place of delivery may generate additional costs on the sale price. The expenses incurred by the return of the product shall be borne by the buyer, and the buyer must pay the corresponding compensation for any damage that may have occurred in the products purchased, unless they arrive with a defect of origin, stating it in the delivery note and notifying within a maximum period of seven working days from the time of receipt.
11.- According to the Law 47/2002 of Regulation of the Retail Trade, in its article 45 will not have right to return all those products that:
are made according to the consumer's specifications or clearly personalized, or that, due to their nature, cannot be returned or may deteriorate or expire quickly.
Items that have been tested or used and can no longer be sold as new.
Items that have been supplied with "blister" type packaging and the blister has been opened.
Articles offered in a special way when indicated at the time of sale the discount made on the normal price In general, only returns that have been previously authorized by Toldos Online will be accepted.
12 .- The costs of transport for the return of items will always be borne by the Customer.
13 .- Toldos Online reserves the right to pay a lower amount if the material does not arrive in perfect condition or with all its accessories.
14 .- Therefore, with the acceptance of these Terms of Purchase the Customer expressly waives any liability, contractual or extra-contractual, damages to Toldos Online for possible problems, delays in delivery or cancellations of purchases if the case were to occur.
15 .- The Customer declares to be of legal age and be with the physical and mental capacity required by law, to make purchases and payments through the pages of Toldos Online. If with respect to this issue would arise some problem of incapacity, in relation to this contract would be subsidiary liable those who were responsible for the acts of the client (guardians, parents, ...).
16.- If any conflict or difference should arise between the buying and selling parties in the interpretation and execution of this document, and it is not resolved by mutual agreement, the conflict will be resolved at the request of either party and after written communication to the other, by arbitration in the Chamber of Commerce and Industry of Malaga, decided by mutual agreement.
17.- All of the above shall be understood without prejudice to the possibility that the parties may submit to legal proceedings, which in such case shall be before the jurisdiction and competence of the Courts and Tribunals of Malaga, the Client waiving its own jurisdiction in cases where the procedural rules allow it, if any other.
All the contents of this document, contract of sale, comply with each and every one of the legal requirements required by the Spanish Civil Code.
To be able to buy through this store of awnings, you must be registered and validated as a user. To do this, just fill out a simple form by entering the section "create an account".
To place an order enter the products you want to purchase in the shopping cart. At the time of placing your order, and once confirmed the acceptance of the same, it is understood given the customer's consent and the validity and effectiveness of the purchase contract that binds the parties.
The present conditions are established in accordance with the provisions of the law 26/1984, of June 19, 1984, general law for the defense of consumers and users, in the law 7/1998, of April 13, 1998, of general conditions.
DATA PROTECTION LAW:
In compliance with the provisions of Law 15/1999, of December 13, Protection of Personal Data, we inform that all data provided by the CUSTOMER, by any means, through the order form,and throughout the business relationship with our company, will be incorporated into a file whose owner and responsible is Toldos Online and will be treated with the utmost confidentiality.
The purpose of the collection and processing of data is to manage the business relationship, manage requests and / or orders and their collection.
The owner of the data must be of legal age. Unless specifically stated otherwise, it will be considered necessary to complete all the data required in the forms. In the case of not providing all the data deemed necessary, Toldos Online may, depending on the case, not process your request.
Please note that you can exercise, making the request to Toldos Online as responsible and owner of the file containing your personal data, the rights of access, rectification, cancellation by writing to the following address: Calle torre de chilches n1 of Chilches in Malaga, cp-29790 with a copy of your ID. Thank you."
WARRANTY CONDITIONS ON ELECTRICAL ITEMS:
All products offered in our store are guaranteed for a period of 2 years according to current legislation for any manufacturing defect, taking into account that the warranty is invalidated in case of any of the following circumstances:
- Blows and/or breakage caused by misuse.
- Failure to follow the instructions for use and handling.
- Faulty installation and/or installation errors.
- Incorrect supply voltage.
- Damage due to natural phenomena or catastrophes such as storms, floods, lightning, earthquakes, fires, etc., whether or not they affect the electrical supply.
Shipping costs incurred by the return and collection of the product in the warranty period will always be at CUSTOMER'S EXPENSE. However Toldos Online, will assume these expenses within the first month of warranty.